Going Home with Confidence

Watch a short video that addresses some of the questions new patients might have in regards to their Baxter Renal deliveries.
Watch the English version    Vea la versión en español

Order Your Dialysis Supplies

Now you can order your prescribed peritoneal dialysis supplies with a click of a button.

PD Solutions Supply Update

In order to keep customers, healthcare professionals and patients informed of the peritoneal dialysis (PD) supply situation due to increased demand for sterile solutions in the U.S., we have created the following section on our Web sites. Here, you can find the latest information about the situation and the steps Baxter is taking to address the situation and provide PD patients with the therapies and solutions they need to perform treatment.

Baxter's primary goal is to ensure that patients' needs for PD solutions are met, and we have taken a number of actions to help improve service levels and expedite product deliveries:

  • Increased production of PD solutions to maximum capacity in amounts exceeding those of prior years,
  • Planned for further capacity expansion dedicated to PD solutions in the first quarter of 2015,
  • Implemented new delivery notification alerts/tracking systems to improve service levels,
  • Increased the current fleet of Baxter drivers and the use of commercial carriers to expedite shipments,
  • Added 45 new carriers to expand deliveries beyond normal business hours for some partial shipments, and
  • Monitored inventory and prioritized clinical access to meet patient needs on an equitable basis.

We understand the critical role our products play in home dialysis treatments and are working diligently to explore alternatives to increase the supply of products available for the U.S. market.
We are committed to keeping you informed of the latest developments so please check back here for the most recent communications.

Click here for updates

7/28/14- PD Supply Update for Patients
7/25/14- UPS Shipment Tracking Information

For additional information
Contact HomeCare Services: 1-800-284-4060

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Track your UPS Shipments

If you have a supply order arriving by UPS, you can track your UPS shipment with a click of a button.

Track UPS Shipments

We are committed to meeting your order management and delivery needs to ensure Going Home with Confidence becomes a reality for you. Download PDF

If you find yourself in an emergency situation that may require evacuation, here is an emergency preparedness checklist you may want to follow. Download PDF

Download this easy-to-use Home Inventory Form to record your current inventory of supplies to make placing your dialysis supply order easier. Download PDF

You also have the option of placing your peritoneal dialysis supply order by calling Baxter's HomeCare Services at 1-800-284-4060.